Shipping & Delivery

Due to the distance of our warehouse from Western Australia and Tasmania, we have implemented a special shipping policy for orders to Western Australia and Tasmania. The shipping cost is determined by the weight of the package. Please refer to the checkout page for the exact amount.

We reserve the right to cancel a pending order in the event of a stock discrepancy at a warehouse source. Should this arise, an automatic refund will be actioned through the original payment method.

• Saturday and Sunday deliveries may not operate in many areas. As a result, our quoted shipping times relate to business days only, not weekends or holidays.

• We do not offer express or overnight shipping in any country for now.

• Orders cannot be delivered to PO BOX addresses or to territories.

Please note:

Due to limited transport provision and higher shipping costs to all islands and remote areas, orders will incur additional shipping costs and transit times, which will be confirmed by email after your order is placed.

Our inventory is stored in multiple facilities.We do our best to ship in as few packages as possible, however orders may ship from one or more location and may arrive on different days in separate packages.

If your order includes pre-order products, the delivery date of the pre-order products will be based on the estimated delivery time stated on the page.